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商务英语3-11
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一 、交际用语(单选题)
1. - Excuse me, sir. Where is Dr. Brown's office? - _____________________
A. You can't ask me.
B. Pardon? I have no idea.
C. Sorry I don't know. But you can ask the man over there.
答案:C
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2. - Is there anything serious, doctor? - _____________________
A. I'm going to have another check-up.
B. The results of the blood test are wrong.
C. No. Just stay in bed and drink more water.
答案:C
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3. - Are you feeling better today, Mrs. Silver? - _____________________
A. Don't worry about me.
B. Just stay in bed and have a good rest.
C. Yes, doctor. But I still feel dizzy.
答案:C
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4. - These are certainly beautiful flowers. Thank you so much. - _____________________
A. No, no. It's nothing.
B. You are welcome.
C. Yes, I agree.
答案:B
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5. - Do you mind telling me where you are from? - _____________________
A. Certainly not. I'm from London.
B. Sure, I was born in London.
C. Not really, you can do it.
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二 、词汇与结构(单选题)
1. A good salesperson is good at listening to and taking note of ___________ different people tell him.
A. what
B. whether
C. how
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2. According to law, taxable services refer to transportation, construction, finance, insurance and __________.,我们的目标是要做全覆盖、全正确的答案搜索服务。国开一网一平台
A. others
B. the things国开一网一平台
C. the like
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3. You see, with the rapid economic growth nowadays in China, the logistics industry __________ greatly.
A. has extracted
B. is to explode
C. is expanding
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4. You have made your clients ______ too long in the office.
A. wait
B. to wait
C. waiting
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5. We work closely __________ every large airline like Air China, Air France, and American Airlines.
A. with国开一网一平台
B. to国开一网一平台
C. in
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6. Business people from all over the world are gathering in Guangzhou, __________ business information and developing friendship.
A. examining
B. extending
C. exchanging
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7. There is nothing to stop a/an ________ company from creating the same product.
A. rival
B. opponent
C. competitive
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8. I think a bus stop advertisement is a very wise choice to ___________ our products.
A. launch
B. promote
C. campaign
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9. Are there any other features worth __________ about the organization of the company?
A. mentioning
B. to mention
C. mention
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10. They didn't reply to us, so we have nothing to do but ______.国开一网一平台
A. waiting国开一网一平台
B. to wait
C. wait
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11. Sometimes a situation will ___________ a direct style of management.
A. call out
B. call on
C. call for
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12. Ideally a negotiation should be a win-win situation so both you and your customer will probably have to ___________ on some points.
A. give in
B. give out
C. give over
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13. A sales department ___________ many people who are based in different parts of the country or the world.
A. consists of
B. insists on
C. persists in
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14. ___________ this coat is expensive, it will never go out of style.
A. But
B. Although
C. Unless
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15. Tony doesn't understand _________________.
A. how can he get promoted quickly
B. why his colleagues so efficient
C. what his boss really thinks of him
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三 、阅读理解(单选题)
1. Being an effective manager lies in knowing the right _____.
A. knowledge
B. skills
C. management style
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四 、阅读理解(判断题)
1. Logistics is the physical flow process of goods from the seller to the buyer.
A. T
B. F
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五 、写作(问答题)
1. Suppose you are Henry. Last month, you bought a Canon digital camera from JD.com and found that the lens didn't work properly. You asked for a new one and found that there were some scratches on the screen when the new camera arrived. You are writing to complain about it: • describe the problems clearly • ask for a replacement of the camera • ask for compensation or a 10% discount • end the complaint letter
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