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汽车专业英语(本)05
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一 、判断题
1. The best customer service comes from a company mindset that the customer is not always right, and that the business will not do everything possible to develop a positive experience for the customer.
A. √
B. ×
答案:B
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2. Not all sales will come from your prospecting activity.
A. √
B. ×
答案:A
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3. Providing false information cannot be cause for an insurer to refuse to pay your claim.国开一网一平台
A. √
B. ×
答案:B
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4. There are many factors to consider when shopping for an insurer and coverage.
A. √
B. ×
答案:A
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5. The electrical system covers many aspects such as lighting, wipers and instrumentation.
A. √
B. ×
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6. The Lane Departure Warning (LDW) system is a convenience feature of the front view camera that issues a warning when the system detects that the vehicle has unintentionally crossed a lane marking.
A. √
B. ×
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7. At the turbocharger, the clean air is compressed by the turbine compressor impeller.
A. √
B. ×
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8. Many consumers are turning to E-commerce for their needs due to the lower price for many everyday items.
A. √
B. ×
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9. E-commerce does not allow online merchants to stock a larger product range than a traditional store.
A. √
B. ×
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10. It is essential that all tools and equipment are maintained in good condition and the correct safety equipment is used where required.
A. √
B. ×
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11. Although each of the Strategy Based Diagnosis steps is numbered, you are required to complete every step in order to successfully diagnose a customer concern.
A. √
B. ×
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12. Idle-off converts some of the energy lost during braking into usable electricity, stored in the batteries.
A. √
B. ×
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13. GPS tracking and other wireless communications serve as the medium for transmitting information to and from a vehicle’s computerized systems.
A. √
B. ×
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14. The battery is the energy store that accompanies the EV vehicle on its journey.
A. √
B. ×
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15. Replacement cost method is a method of determining the appraisal value of an asset, based on the selling price of similar items.
A. √
B. ×
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16. Frame damage is a sign that the car was in an accident.
A. √
B. ×
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二 、单选题
1. Harmful exhaust emissions include the following substances: carbon monoxide (CO), carbon dioxide (CO2), hydrocarbons (HC), nitrogen oxides (NOx), and _______________.
A. production manager (PM)
B. project manager (PM)
C. process manager (PM)
D. particulate matter (PM)
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2. A fluid filter is ______ inside the fluid pan.
A. task
B. inside
C. located
D. process
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3. Nitrogen oxides (NOx) are ______________ in any combustion process.
A. produced
B. design
C. greenhouse
D. sunlight
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4. Used cars appraisal methods _______ depreciation method, current market price method, replacement cost method, and so on.
A. bad
B. excellent
C. average
D. include
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5. The additional safety equipment included in a safety pack will _______ the car’s safety rating and, therefore, the second star rating demonstrates the safety level that the car can achieve if this additional equipment is included.
A. smell
B. big
C. boost
D. quick
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6. NCAP encourages manufacturers to voluntarily design safer vehicles by giving them safety ratings that can be used by _________ to compare vehicles when shopping for a new car.
A. place
B. consumers
C. care
D. system
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7. What are the by-products of converting hydrogen gas into electricity?
A. carbon dioxide
B. only carbon and heat
C. only water and heat
D. only oxygen
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8. Fuel cell electric vehicles power an electric motor and battery by __________ hydrogen gas into electricity.
A. converting
B. open
C. heat
D. oxygen
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9. Why the battery electric vehicles are considered “all-electric” vehicles?
A. Fuel cell electric vehicles convert hydrogen gas into electricity to power an electric motor and battery.
B. When the battery is emptied, the conventional engine turns on and the vehicle operates as a conventional, non-plug-in hybrid.
C. Different models of plug-in hybrid electric vehicles may also have different drivetrains.
D. Since they don’t run on gasoline or diesel and are powered entirely by electricity.
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10. What does PIP stand for?
A. Pedestrian Injury Prevent
B. Pedestrian Injury Protection
C. Personal in Protection
D. Personal Injury Protection
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11. PIP is commonly ______ to as “no-fault” coverage because it pays for bodily injury claims regardless of whose fault the accident is.
A. car
B. money
C. referred
D. damage
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12. _______ on your driving habits, you might qualify for a reduced premium.
A. Driving
B. Depending
C. Stable
D. What
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13. What type of e-commerce encompasses all electronic transactions of goods or services conducted between consumers?
A. Business-to-Business
B. Business-to-Consumer
C. Consumer-to-Business
D. Consumer-to-Consumer
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14. Cost reduction is another very important ________ normally associated with electronic commerce.
A. people
B. advantage
C. e-business
D. cost
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15. Keep all components in a clean environment; this will prevent any damage that may be _______ by grit and dirt.国开一网一平台
A. useless
B. nothing
C. carrying out
D. caused
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16. A ________ may be necessary to establish the complaint.
A. goal
B. road test
C. repair
D. buy
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17. Mis-alignment and adjustment will _______ serious damage to the engine components.
A. Removal
B. Can
C. Assembled
D. cause
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18. The quality of your handover ________ almost entirely on the actions that take place during this stage.
A. order
B. depends
C. premium
D. consists of
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19. Contacting them regularly prior to delivery will help to confirm that their choice was ________.
A. correct
B. depends
C. premium
D. consists of
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20. The sales process does not ______ once a customer has bought a car.
A. sale
B. start
C. end
D. cars
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三 、多选题
1. Please explain the meaning of "courtesy car" in Chinese.
A. 服务
B. 代步车,我们的目标是要做全覆盖、全正确的答案搜索服务。
C. 客户
D. 免费接送车
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2. Please explain the meaning of "concierge" in Chinese.
A. 售后
B. 门房
C. 配件
D. 礼宾员
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3. Please explain the meaning of "trade-in value" in Chinese.
A. 置换价格
B. 维修价格
C. 易新价值
D. 贴旧换新价值
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4. Please explain the meaning of "turbine" in Chinese.
A. 飞轮
B. 涡轮
C. 飞机
D. 涡轮机
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5. Please explain the meaning of "underbody" in Chinese.
A. 车身底板
B. 车身底座
C. 平视显示
D. 挡风玻璃
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6. Please explain the meaning of "at fault" in Chinese.
A. 有责任
B. 有过错
C. 有毛病
D. 有故障
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7. Please explain the meaning of "merchant" in Chinese.
A. 商人
B. 意外
C. 批发商
D. 店主
答案:关注公众号【】,对话框内发送试题,获得答案。,我们的目标是要做全覆盖、全正确的答案搜索服务。
8. Please explain the meaning of "aftermarket" in Chinese.
A. 售后市场
B. 售后服务市场
C. 配件市场
D. 后续市场
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四 、简答题
1. Please translate the following English sentence into Chinese: A used-car appraisal establishes the specific trade-in value of a vehicle, and it is usually determined subjectively by auto dealerships according to a number of factors.
A. 二手车评估用于确定其里程数、状况、发生损坏的程度。
B. 二手车评估与该特定资产的市场价值不同。
C. 二手车评估用于确定车辆的具体置换价格,通常由汽车经销商根据多种因素主观地进行。
D. 二手车评估通常会提供一个批发置换价格,因为他们希望翻新车辆。
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2. Please translate the following English sentence into Chinese: Answer the customer’s specific question.,我们的目标是要做全覆盖、全正确的答案搜索服务。
A. 回答客户的所有问题。
B. 不用回答客户的问题。
C. 回答客户的特定问题。
D. 回答老板的特定问题。
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3. Please translate the following English sentence into Chinese: This stage of the sales process starts with the initial contact.
A. 销售流程中的此阶段首先是客户接触。
B. 销售流程中的此阶段最后是初步接触。
C. 销售流程中的此阶段首先是初步接触。
D. 流程中的此阶段首先是初步接触。,我们的目标是要做全覆盖、全正确的答案搜索服务。
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4. Please translate the following English sentence into Chinese: Dropping electrical or electronic equipment can cause internal damage.
A. 跌落电气或电子设备可能会造成内部损伤。
B. 跌落电气或电子设备可能会造成外部损伤。
C. 跌落电气或电子设备不会造成外部损伤。
D. 跌落电气或电子设备不会造成内部损伤。
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5. Please translate the following English sentence into Chinese: There are many moving parts within the engine, so it’s imperative that the engine is maintained regularly.
A. 发动机内没有移动件,因此必须定期保养发动机。
B. 发动机内没有移动件,因此无需定期保养发动机。
C. 发动机内有许多移动件,因此无需定期保养发动机。
D. 发动机内有许多移动件,因此必须定期保养发动机。
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